RUCKUS
Ruckus Associate Partner Support H500 one-year on-site parts and labor service

Ruckus Networks Associate Partner Support H500 1YR | 24x7 On-site, Parts Replacement

Ruckus Networks|

MPN: 807-H500-1000

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$29.30$36.40

Ships from and sold by A5 IT

Available to order — delivered electronicallyLicence keys and support contracts are issued by email after purchase
New, with full manufacturer warranty
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Key Features

  • 1 Year service_duration with continuous on-site coverage
  • 24x7 service_description for around-the-clock incident intake
  • Provided_support: Repair and Parts Replacement included
  • Service Location: On-site maintenance and technician dispatch
  • Service Characteristic: Parts & Labor handling for full repairs
  • Service Sub Type: Physical on-site support for hardware appliances
  • Reduce outage impact with 24x7 on-site maintenance for H500 appliances
  • Resolve hardware faults with included parts replacement and repair
Reduce operational risk for H500 platform deployments with a one-year Associate Partner Support package that provides 24x7 on-site coverage, parts replacement, and repair services. This offering addresses environments where rapid physical intervention and defective material retention are required to sustain service levels. The package combines on-site dispatch with parts-and-labor handling to restore hardware quickly while enabling partner teams to maintain customer SLAs. It's tailored for channel partners and managed-service operators who need an OEM-backed response layer for Ruckus H500 appliances. The service standardizes incident handling, shortens repair cycles compared to depot-only options, and helps preserve warranty integrity through authorized replacement parts and repair procedures.

Ideal For

  • Support managed Wi‑Fi hub deployments requiring rapid hardware turnaround
  • Provide field-level maintenance for campus H500 appliance clusters
  • Cover partner-run customer installations with OEM-backed parts replacement
  • Maintain edge appliance fleets where depot shipping is impractical

Why This Product

  • 1On-site parts replacement vs. depot-only service for faster resolution
  • 2Partner-focused support term tailored to channel maintenance needs
  • 324x7 intake for off-hour incidents compared with business-hour-only plans
  • 4OEM-authorized repairs preserving vendor warranty and traceability

General

Brand NameRuckus Networks
ManufacturerHewlett Packard Enterprise
Product TypeService
Manufacturer Part Number807-H500-1000

Provider

Manufacturer Websitehttp://www.hpe.com

Service Details

Service NameAssociate Partner Support, H500
Provided SupportRepair; Parts Replacement
Service Duration1 Year
Service LocationOn-site
Service Main TypeMaintenance
Service Description24x7
Service CharacteristicParts & Labor

Professional Services

Service TypeMaintenance
Remote OnsiteOn-site
Service Duration1 Year
Service Description24x7 on-site support with parts replacement and repair

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Frequently Asked Questions

Is this SKU valid for HPE hardware or Ruckus appliances?▾

This listing is for the Ruckus Associate Partner Support H500 service SKU (807-H500-1000). Manufacturer details reference HPE channels where applicable; confirm device eligibility with your Ruckus sales or support contact before purchase.

Does the service include replacement parts shipped on-site?▾

Yes. The service includes parts replacement and on-site technician dispatch as part of the parts & labor coverage for eligible hardware failures.

What is the service duration for this SKU?▾

This SKU provides a one-year service duration as indicated by the product name. Longer terms or alternate Care Pack lengths may be available through channel partners.

How do I initiate a service request?▾

Open a support case through the Ruckus partner support portal or follow the incident intake procedure provided by your reseller. The service offers 24x7 intake and on-site dispatch for validated hardware failures.