
Ruckus Networks 200 AP, 3 Year | support, renewal, ZoneDirector Associate Partner
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Create Free Business AccountKey Features
- Service type: Associate Partner Support Renewal
- Coverage: 3 Year term
- Capacity: 200 AP license upgrade
- Delivery: On-site parts & labor
- SLA: 13 x 5 x 4 hour response
- MPN: 822-3200-3L00
- Scope: Hardware repair and parts replacement
- Extend support coverage with a 3 Year ZoneDirector 3000 license upgrade for 200 AP
Ideal For
- Campus wireless deployments supporting up to 200 APs requiring on-site hardware service
- Branch rollouts where local parts replacement is required to meet SLAs
- Renewing existing ZoneDirector 3000 license entitlements to avoid re-procurement
- Enterprises that mandate on-premises vendor support for hardware failures
Why This Product
- 1Provides on-site parts & labor versus remote-only support for physical hardware recovery
- 2Preserves 200 AP license entitlements without re-provisioning
- 3Defines a firm 13 x 5 x 4 hour response SLA rather than best-effort troubleshooting
- 4Packages defective material retention to reduce spare-part inventory costs
General
| MPN | 822-3200-3L00 |
| Brand | Ruckus Networks |
| Product Name | Associate Partner Support Renewal, ZoneDirector 3000 200 AP License Upgrade |
| Product Category | software-services / professional-services |
Support Warranty
| Provided Support | Parts Replacement; Repair |
| Service Characteristic | Parts & Labor |
Professional Services
| Service Type | Associate Partner Support Renewal |
| Remote Onsite | On-site |
| Service Duration | 3 Year |
| Service Location | Customer site |
| Service Description | On-site parts & labor, 13 x 5 x 4 hour response |
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Frequently Asked Questions
Does this renewal preserve my existing 200 AP license entitlements?▾
Yes. The Associate Partner Support Renewal preserves the ZoneDirector 3000 200 AP license entitlement for the duration of the 3 Year term without requiring requalification.
What is included in the on-site service?▾
On-site service includes vendor-authorized diagnostics, parts replacement, labor to restore hardware, and defective material retention where applicable.
What does the 13 x 5 x 4 hour response mean?▾
It denotes a coverage and response pattern: 13 business-hour windows across 5 business days with a 4 hour target response time for eligible on-site service calls, as defined in the contract.
How do I engage support during an incident?▾
Open a support case through your authorized Ruckus partner or A5 IT procurement contact; provide the MPN 822-3200-3L00 and installation details to validate coverage and dispatch on-site resources.
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