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RUCKUS
Ruckus EU SUPP RENEW FM UPGRADE 100 1YR on-site support service illustration

Ruckus Networks EU Supp Renew FM Upgrade 100 1YR | On-site, 24x7, Parts & Repair

Ruckus Networks|

MPN: 826-0100-1L00

Digital Delivery
$405.34$414.67

Ships from and sold by A5 IT

Available to order — delivered electronicallyLicence keys and support contracts are issued by email after purchase
New, with full manufacturer warranty
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Key Features

  • On-site parts & labor coverage
  • 24x7 service availability
  • Call-to-repair collaborative support
  • Comprehensive defective material retention
  • Field technician dispatch for hardware repair
  • Parts replacement service included
  • Provide 24x7 on-site parts & labor coverage for FM UPGRADE 100
  • Coordinate faster recovery via call-to-repair collaborative support
Keep production Wi‑Fi and campus services available during hardware incidents with a focused 1 year renewal for FM UPGRADE 100. This Care Pack adds 24x7 on-site parts and repair coverage plus collaborative call‑to‑repair coordination and comprehensive defective material retention. Field technicians and parts replacement reduce on-site downtime while centralized collaboration accelerates triage and repair sequencing. Documentation and asset handling ensure defective components are retained for warranty or forensic review. This SKU is for teams who must preserve SLA-driven availability and prefer on-site resolution over remote-only support — a pragmatic investment when every hour of outage impacts user experience and operations.

Ideal For

  • Restore Ruckus access point clusters after hardware failures with same-day field dispatch
  • Maintain campus Wi‑Fi SLAs during peak business hours through on-site repair
  • Preserve defective modules for warranty claims and forensic analysis
  • Provide facilities with guaranteed parts replacement coverage for critical AP infrastructure

Why This Product

  • 1Includes on-site parts replacement vs. remote-only phone support
  • 2Provides defective material retention for warranty and analysis
  • 3Offers 24x7 availability rather than 9x5 technical support
  • 4Delivers coordinated call-to-repair workflows to shorten MTTR

General

MPN826-0100-1L00
VendorRuckus Networks
Categorysoftware-services/professional-services
ManufacturerHewlett Packard Enterprise (reference)

Professional Services

Service TypeCare Pack Call-To-Repair Collaborative Support
Remote OnsiteOn-site
Provided SupportRepair; Parts Replacement
Service Duration1 Year
Service Main TypeMaintenance
Service Description24x7 on-site parts & labor with defective material retention

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Frequently Asked Questions

What is covered by this 1 year Care Pack?▾

This Care Pack provides 24x7 on-site parts and labor repair for FM UPGRADE 100, coordinated call-to-repair support, and defective material retention for replaced components.

How quickly will a technician be dispatched?▾

Dispatch windows depend on location and severity; the call-to-repair coordination accelerates triage and prioritizes on-site dispatch when hardware faults affect SLAs.

Can defective components be retained for warranty claims?▾

Yes. The service includes comprehensive defective material retention to preserve replaced components for warranty validation and forensic review.

Is this coverage renewable or upgradeable?▾

Yes. You can renew prior to expiry or upgrade to longer-term maintenance offerings through your Ruckus or authorized reseller account manager.

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