RUCKUS
Ruckus Networks specialist-partner backline support entitlement

Ruckus Networks 24 × 7 Backline Support

Ruckus Networks|

MPN: ICX7250-SVL-PSDPM-1

Digital Delivery
$57.88$82.50

Ships from and sold by A5 IT

Available to order — delivered electronicallyLicence keys and support contracts are issued by email after purchase
New, with full manufacturer warranty
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Key Features

  • 1-year coverage period
  • 24 × 7 support hours
  • Specialist-partner support
  • Backline assistance only
  • ICX 7250 24-port and 48-port scope
  • 1-year specialist-partner support entitlement
  • 24 × 7 backline support coverage
  • Supports configured ICX 7250 24-port switches
ICX7250-SVL-PSDPM-1 suits specialist partners supporting deployments built on configured Ruckus ICX 7250 24-port and 48-port switches. It supplies 24 × 7 backline assistance for issues that require partner support escalation. The entitlement is limited to backline support and does not represent a physical switch, replacement unit, or software licence. Coverage is for a 1-year period and applies to the ICX 7250 24-port and 48-port configuration scope named for this service. Keep the covered switch configuration and support entitlement details available when opening a backline support request. Service registration and fulfilment follow Ruckus support procedures.

Ideal For

  • Maintaining 24 × 7 backline support coverage for an ICX 7250 24-port switch configuration
  • Maintaining 24 × 7 backline support coverage for an ICX 7250 48-port switch configuration
  • Providing partner escalation coverage for supported ICX 7250 deployments

Pricing

Manufacturer Suggested Retail Price$82.50 MSRP

Logistics

Shipping Weight0.00 lb

Support & Warranty

Support Hours24 × 7
Covered Period1 year
Support ChannelsBackline support only
Support ProvidedSpecialist-partner backline support
Product SupportedRuckus ICX 7250 24-port and 48-port configurations
Bundle Support TypeBackline support only
Service CharacteristicSpecialist-partner support

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Frequently Asked Questions

What is the difference between ICX 7250 and ICX7250-SVL-PSDPM-1?▾

ICX 7250 identifies the Ruckus switch family. ICX7250-SVL-PSDPM-1 is the ordering code for a 1-year specialist-partner support entitlement covering configured ICX 7250 24-port and 48-port switches, with 24 × 7 backline support.

What support is included with ICX7250-SVL-PSDPM-1?▾

The entitlement includes specialist-partner backline support available 24 × 7 for the covered ICX 7250 configuration. Its scope is backline assistance for configured ICX 7250 24-port and 48-port switches rather than switch hardware or a software licence.

Which Ruckus switches are covered by this support entitlement?▾

ICX7250-SVL-PSDPM-1 applies to configured Ruckus ICX 7250 24-port and 48-port switch configurations. Verify that the supported device configuration belongs to one of those ICX 7250 port-count variants before associating the entitlement with a support case.