
Ruckus Networks 24 × 7 Backline Support
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Create Free Business AccountKey Features
- 1-year coverage period
- 24 × 7 support hours
- Specialist-partner support
- Backline assistance only
- ICX 7250 24-port and 48-port scope
- 1-year specialist-partner support entitlement
- 24 × 7 backline support coverage
- Supports configured ICX 7250 24-port switches
Ideal For
- Maintaining 24 × 7 backline support coverage for an ICX 7250 24-port switch configuration
- Maintaining 24 × 7 backline support coverage for an ICX 7250 48-port switch configuration
- Providing partner escalation coverage for supported ICX 7250 deployments
Pricing
| Manufacturer Suggested Retail Price | $82.50 MSRP |
Logistics
| Shipping Weight | 0.00 lb |
Support & Warranty
| Support Hours | 24 × 7 |
| Covered Period | 1 year |
| Support Channels | Backline support only |
| Support Provided | Specialist-partner backline support |
| Product Supported | Ruckus ICX 7250 24-port and 48-port configurations |
| Bundle Support Type | Backline support only |
| Service Characteristic | Specialist-partner support |
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Frequently Asked Questions
What is the difference between ICX 7250 and ICX7250-SVL-PSDPM-1?▾
ICX 7250 identifies the Ruckus switch family. ICX7250-SVL-PSDPM-1 is the ordering code for a 1-year specialist-partner support entitlement covering configured ICX 7250 24-port and 48-port switches, with 24 × 7 backline support.
What support is included with ICX7250-SVL-PSDPM-1?▾
The entitlement includes specialist-partner backline support available 24 × 7 for the covered ICX 7250 configuration. Its scope is backline assistance for configured ICX 7250 24-port and 48-port switches rather than switch hardware or a software licence.
Which Ruckus switches are covered by this support entitlement?▾
ICX7250-SVL-PSDPM-1 applies to configured Ruckus ICX 7250 24-port and 48-port switch configurations. Verify that the supported device configuration belongs to one of those ICX 7250 port-count variants before associating the entitlement with a support case.
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