RUCKUS
Ruckus ZoneFlex R720 partner on-site support — 1 Year care pack with parts & labor and 13x5x4 response

Ruckus Networks 1 Year On-site Care | Parts & Repair Partner Support for ZoneFlex R720

Ruckus Networks|

MPN: 807-R720-1000

Digital Delivery
$107.69$133.77

Ships from and sold by A5 IT

Available to order — delivered electronicallyLicence keys and support contracts are issued by email after purchase
New, with full manufacturer warranty
Business Pricing Available

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Key Features

  • 1 Year on-site partner support
  • Parts & labor coverage
  • 13x5x4 same-business-day response
  • On-site maintenance and repair
  • Partner-managed dispatch and technician delivery
  • Support for ZoneFlex R720 hardware
  • Provide on-site repairs via partner technicians with parts replacement
  • Restore hardware service using same-business-day 13x5x4 response
Keep ZoneFlex R720 access points operational with 1 Year of partner on-site support tailored for production Wi‑Fi infrastructure. This Care Pack provides on-site repair and parts replacement, delivered under a 13x5x4 same-business-day response model to address hardware faults quickly during business hours. The service is intended for enterprise edge and campus deployments where physical maintenance, rapid parts replacement, and hands-on repairs preserve service levels and reduce operational risk. Partner on-site support streamlines dispatching certified technicians to your site, ensures parts-and-labor coverage for covered failures, and lets network teams focus on capacity and configuration rather than field repairs. Opt for this on-site care when minimizing truck rolls and recovery time for critical wireless zones justifies the premium over remote-only options.

Ideal For

  • Restore campus ZoneFlex R720 APs after hardware failure
  • Maintain branch wireless coverage with on-site parts replacement
  • Reduce mean time to repair for high-density Wi‑Fi zones
  • Obtain hands-on hardware troubleshooting for warranty-era devices

Why This Product

  • 1Deliver on-site parts replacement versus remote troubleshooting
  • 2Provide 13x5x4 same-business-day response for business-hour incidents
  • 3Include parts & labor coverage to avoid unexpected repair costs
  • 4Use partner-managed dispatch to speed technician arrival

Vendor

ManufacturerRuckus Networks
Manufacturer Part Number807-R720-1000

Identification

MPN807-R720-1000
BrandRuckus
VendorRuckus Networks
Categorysoftware-services/professional-services

Support Warranty

Provided SupportParts Replacement, Repair
Service Sub TypePhysical
Service CharacteristicParts & Labor

Professional Services

Service TypeMaintenance
Remote OnsiteOn-site
Service Duration1 Year
Service LocationCustomer site
Service DescriptionOn-site parts replacement and repair with 13x5x4 same-business-day response

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Frequently Asked Questions

What does 13x5x4 same-business-day mean for on-site support?▾

It means coverage is available 13 hours a day, 5 days a week, with an on-site response target of within 4 business hours from case acceptance during the defined service window.

Does this Care Pack include parts replacement?▾

Yes. The service explicitly covers parts replacement and repair labor for covered hardware failures under the terms of the care pack.

Is travel time to remote sites included?▾

On-site response includes technician dispatch and travel within the serviceable area; exceptionally remote locations may incur additional travel considerations per partner terms.

Can this service be used to extend coverage after warranty expiration?▾

Yes. Partner on-site care packs provide purchased maintenance coverage that can be applied for devices that are outside the original manufacturer warranty, subject to the care pack terms.