
Ruckus Networks 1 Year On-site Care | Parts & Repair Partner Support for ZoneFlex R720
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Create Free Business AccountKey Features
- 1 Year on-site partner support
- Parts & labor coverage
- 13x5x4 same-business-day response
- On-site maintenance and repair
- Partner-managed dispatch and technician delivery
- Support for ZoneFlex R720 hardware
- Provide on-site repairs via partner technicians with parts replacement
- Restore hardware service using same-business-day 13x5x4 response
Ideal For
- Restore campus ZoneFlex R720 APs after hardware failure
- Maintain branch wireless coverage with on-site parts replacement
- Reduce mean time to repair for high-density Wi‑Fi zones
- Obtain hands-on hardware troubleshooting for warranty-era devices
Why This Product
- 1Deliver on-site parts replacement versus remote troubleshooting
- 2Provide 13x5x4 same-business-day response for business-hour incidents
- 3Include parts & labor coverage to avoid unexpected repair costs
- 4Use partner-managed dispatch to speed technician arrival
Vendor
| Manufacturer | Ruckus Networks |
| Manufacturer Part Number | 807-R720-1000 |
Identification
| MPN | 807-R720-1000 |
| Brand | Ruckus |
| Vendor | Ruckus Networks |
| Category | software-services/professional-services |
Support Warranty
| Provided Support | Parts Replacement, Repair |
| Service Sub Type | Physical |
| Service Characteristic | Parts & Labor |
Professional Services
| Service Type | Maintenance |
| Remote Onsite | On-site |
| Service Duration | 1 Year |
| Service Location | Customer site |
| Service Description | On-site parts replacement and repair with 13x5x4 same-business-day response |
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Frequently Asked Questions
What does 13x5x4 same-business-day mean for on-site support?▾
It means coverage is available 13 hours a day, 5 days a week, with an on-site response target of within 4 business hours from case acceptance during the defined service window.
Does this Care Pack include parts replacement?▾
Yes. The service explicitly covers parts replacement and repair labor for covered hardware failures under the terms of the care pack.
Is travel time to remote sites included?▾
On-site response includes technician dispatch and travel within the serviceable area; exceptionally remote locations may incur additional travel considerations per partner terms.
Can this service be used to extend coverage after warranty expiration?▾
Yes. Partner on-site care packs provide purchased maintenance coverage that can be applied for devices that are outside the original manufacturer warranty, subject to the care pack terms.
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