
Ruckus Networks ZoneDirector 1125, 5 years | Support, License SLED End User Watchdog
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Create Free Business AccountKey Features
- SLED End User Watchdog support for ZoneDirector 1125, 5 years
- Vendor technical support via Ruckus
- Access to firmware updates released during contract
- Coverage term: 5 years
- Designed for on-premises ZoneDirector 1125 controllers
- MPN: 841-1125-5000
- Extend ZoneDirector 1125 operational support using SLED End User Watchdog, 5 years
- Receive vendor troubleshooting via official Ruckus channels for ZoneDirector 1125
Ideal For
- Sustain distributed branch Wi‑Fi managed by ZoneDirector 1125
- Standardize 5-year support across small-to-medium campus sites
- Secure firmware update access for long-lived controller deployments
- Centralize vendor escalation for recurring wireless incidents
Why This Product
- 1Provides 5 years of vendor troubleshooting versus short-term renewals
- 2Includes firmware release access during term not guaranteed by informal arrangements
- 3Consolidates support and entitlement to simplify renewals and budgeting
- 4Appropriate for distributed and branch deployments that require long-term stability
Licensing
| License Type | Support contract |
| Pricing Type | Fixed-term |
Software General
| MPN | 841-1125-5000 |
| Product Supported | ZoneDirector 1125 |
Support Warranty
| Covered Period | 5 years |
| Provided Support | SLED End User Watchdog |
Professional Services
| Service Description | Vendor troubleshooting and firmware access |
Platform Compatibility
| Language Supported | English |
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Frequently Asked Questions
Is hardware repair included with this SLED End User Watchdog plan?▾
No. This plan covers software support and access to firmware releases for ZoneDirector 1125. Hardware repair or RMA services are handled under separate Ruckus hardware warranty programs where applicable.
Can I transfer the support contract between controllers?▾
Contract transferability depends on Ruckus policy and reseller terms. Contact your Ruckus representative or reseller to discuss reassignment options and any required processing.
What happens when the five-year term ends?▾
At term end you may renew the SLED End User Watchdog contract to continue vendor support and firmware access; otherwise support entitlements and firmware update access provided under this contract will cease.
How do I open a support case with Ruckus under this plan?▾
Open cases through official Ruckus support channels as documented in your contract; your reseller can provide the exact process and contact details at purchase.
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