
Ruckus Networks ICX7550 1 Year | Parts, Renewal WATCHDOG 4HR Support
Ships from and sold by A5 IT
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Create Free Business AccountKey Features
- 4 hr parts dispatch SLA
- 1 year coverage term
- Applicable to ICX7550-24, ICX7550-48, ICX7550-24P, ICX7550-48P
- Watchdog parts-priority handling
- Order-level entitlement verification
- Renewal only; attaches to existing support contract
- Reduce downtime with 4 hr parts dispatch for eligible ICX7550 SKUs
- Maintain port capacity via coverage for ICX7550-24, -48, -24P, -48P
Ideal For
- Sustain edge-to-aggregation uptime in campus networks using ICX7550 switches
- Maintain PoE port availability on ICX7550-24P deployments supporting IP phones or cameras
- Shorten field-repair cycles for data center top-of-rack ICX7550 switches
- Extend parts coverage on seasonal or high-utilization aggregation links
Why This Product
- 1Provides a documented 4 hr parts dispatch SLA instead of standard parts lead times
- 2Targets only ICX7550-24/48/24P/48P SKUs for precise entitlement and spare planning
- 3Covers parts dispatch only — lower cost than full on-site support packages
- 4Designed as a renewal to maintain existing contract continuity and pricing predictability
Software General
| Product Supported | Ruckus ICX7550 series (24, 48, 24P, 48P SKUs only) |
Support Warranty
| Covered Period | 1 year |
| Provided Support | Parts support (parts dispatch only) |
Professional Services
| Service Description | Parts dispatch renewal under WATCHDOG program; does not include onsite labor |
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Frequently Asked Questions
Which ICX7550 SKUs does this renewal cover?▾
This renewal covers ICX7550-24, ICX7550-48, ICX7550-24P and ICX7550-48P SKUs only; other ICX7550 variants are not included.
Does this include onsite labor or software support?▾
No. This WATCHDOG renewal provides parts dispatch only; onsite labor and software maintenance must be provided by an existing support contract or purchased separately.
When does the 4 hr SLA apply?▾
The 4 hr parts dispatch SLA applies after entitlement verification and confirmation of spare availability under the WATCHDOG program; actual delivery time may vary by geography and inventory.
Can I add this renewal mid-term?▾
Yes — mid-term renewals are accepted subject to entitlement validation and pro-rated term calculation at order entry. Contact your Ruckus reseller for ordering details.
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