
Ruckus Networks WATCHDOG Advanced Hardware Replacement Renewal 3 Year On-site | 24x7x4
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Create Free Business AccountKey Features
- 3 Year on-site hardware replacement
- 24x7x4 hour response window
- Parts replacement provided
- Coverage for Ruckus T301N and T301S access points
- Service type: Maintenance / Physical
- Provided support: Repair and Parts Replacement
- Manufacturer reference: HPE U9R16E (care pack mapping)
- Ensure rapid hardware replacement with 24x7x4 hour on-site response
Ideal For
- Maintain campus Wi‑Fi AP pools with guaranteed field replacement SLAs
- Protect branch and retail AP fleets against hardware failures
- Offload break/fix logistics for distributed deployments
- Ensure hospitality and venue networks meet guest availability targets
Why This Product
- 1Provide on-site 24x7x4 response instead of depot-only repairs to shorten mean time to repair
- 2Include parts replacement to avoid spare inventory costs versus self-maintenance
- 3Map to HPE care pack nomenclature for predictable procurement and renewal consistency
- 4Cover specific T301 models to ensure compatibility and reduce scope-error risk compared with generic warranties
Product General
| MPN | 823-T301-3000 |
| Vendor | Ruckus Networks |
| Manufacturer | Hewlett Packard Enterprise (Care Pack mapping) |
| Provided Support | Repair; Parts Replacement |
| Service Sub Type | Physical |
| Service Main Type | Maintenance |
| Manufacturer Part Number | U9R16E |
Professional Services
| Service Type | Maintenance (Care Pack Support Plus 24 with Comprehensive Defective Material Retention) |
| Remote Onsite | On-site |
| Duration Hours | N/A |
| Service Duration | 3 Year |
| Service Location | On-site at customer premises |
| Service Description | 24 x 7 x 4 Hour on-site response with parts replacement and repair |
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Frequently Asked Questions
What products are covered by this renewal?▾
This renewal applies to Ruckus T301N and T301S access points as specified by the 823-T301-3000 part number.
What is the response SLA for service calls?▾
The plan provides a 24 x 7 x 4 hour on-site response window for service dispatch and parts replacement.
Does this plan include replacement parts?▾
Yes. Parts replacement is included as part of the on-site maintenance service.
How does defective material retention work?▾
Defective material retention allows the customer to retain failed parts when permitted by the provider; service terms follow the stated Care Pack policy.
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