
Ruckus Networks 3-Year Coverage | WatchDog, ICX 7850 Remote Support
Ships from and sold by A5 IT
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business AccountKey Features
- 3‑year WatchDog remote support coverage
- Service applies to Ruckus ICX 7850 platform
- Vendor-authorized remote diagnostics and troubleshooting
- Access to product-line firmware updates and guidance
- Preserves warranty and vendor support chain
- Designed for enterprise switching fabrics
- Reduce downtime via remote diagnostics using WatchDog access to ICX 7850
- Accelerate fault resolution with direct vendor troubleshooting using Ruckus diagnostic tools
Ideal For
- Maintain aggregation switches in campus networks using Ruckus ICX 7850
- Support data-center leaf/spine switches with vendor remote diagnosis
- Reduce MTTR for distributed branch fabrics managed centrally
- Ensure vendor alignment during firmware upgrades on ICX 7850
Why This Product
- 1Provides vendor-authorized remote diagnostics versus third-party advisory services
- 2Includes access to product-line firmware guidance absent from basic warranties
- 3Preserves warranty alignment versus unsupported vendor modifications
- 4Built for ICX 7850 scale and complexity rather than generic network support
Licensing
| Pricing Type | Support Entitlement |
Software General
| Product Supported | ICX 7850 |
Support Warranty
| Covered Period | 36 months |
| Provided Support | Remote Support (WatchDog) |
Purchasing this for your business?
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
Frequently Asked Questions
What does WatchDog Remote Support cover for the ICX 7850?▾
WatchDog Remote Support provides remote vendor diagnostics, troubleshooting guidance and access to Ruckus product-line updates specific to ICX 7850 platforms for the term purchased.
How long is the coverage term?▾
This SKU provides a 36‑month (3‑year) coverage term as indicated by the product name.
Will WatchDog Remote Support include on-site repairs?▾
This entitlement is focused on remote vendor support and diagnostics; onsite repair or replacement options depend on the underlying hardware warranty or a separate hardware support contract.
Does this service preserve my hardware warranty?▾
Yes. Using vendor-authorized remote support maintains alignment with Ruckus support channels and helps preserve warranty relationships when issues are handled per vendor guidance.
Related Products

1 YEAR SUBSCRIPTION - OPERATOR PROVIDED X86-64 PLATFORM OR VM HOST: LICENSE FOR
Ruckus Networks · RWG-SUB-01

1 YEAR SUBSCRIPTION - OPERATOR PROVIDED X86-64 PLATFORM OR VM HOST: LICENSE FOR
Ruckus Networks · RWG-SUB-BD01

1 YEAR SUBSCRIPTION - RUCKUS WAN GATEWAY - OPERATOR PROVIDED X86-64 PLATFORM OR
Ruckus Networks · RWG-MDU-BD01
Save 21%1 YR ANLA C120 CONTROLLER BULLDOG SUPPORT
Ruckus Networks · 804-1208-1R00

1 YR ANLA C120 REDUNDANT BULLDOG SUPPORT
Ruckus Networks · 804-1208-1RDY