
Ruckus Networks 5 Year | On-site, 24x7, 6‑hr WATCHDOG Remote Support Ruckus ICX7150-C08P
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Create Free Business AccountKey Features
- 5 Year on-site maintenance
- 24 x 7 coverage
- 6 Hour repair response
- Parts & labor included
- Physical on-site service subtype
- SKU-specific support for ICX7150-C08P
- Reduce downtime with on-site repairs using 6 Hour repair response
- Maintain coverage with 24 x 7 availability via field service dispatch
Ideal For
- Provide on-site field repairs for campus access switches (ICX7150-C08P) after hardware failures
- Ensure 24 x 7 coverage for data center edge switches supporting VoIP and real‑time services
- Reduce inventory needs by leveraging parts & labor for multi-site branch rollouts
- Contract multi-year maintenance to stabilize OPEX and simplify budgeting for network refreshes
Why This Product
- 1Provide vendor-certified on-site repairs versus mail-in or depot-only options
- 2Include parts & labor to avoid large spare inventories and unpredictable replacement costs
- 3Deliver 6 Hour repair response where lower-tier plans offer only next-business-day service
- 4Commit to a 5 Year term to lock predictable maintenance costs compared with annual renewals
Support Warranty
| Provided Support | Parts & Labor |
| Service Characteristic | 24 x 7 availability, 6 Hour repair response |
Professional Services
| Service Type | On-site Maintenance (WATCHDOG Remote Support) |
| Remote Onsite | On-site |
| Duration Hours | null hours |
| Service Duration | 5 Year |
| Service Location | Customer site |
| Service Description | SKU-specific on-site maintenance, 24 x 7, 6 Hour response, parts & labor |
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Frequently Asked Questions
What does the 6 Hour repair response mean?▾
6 Hour repair response indicates vendor commitment to initiate a field-service repair or replacement within six hours of a validated service request during the stated coverage hours.
Does this contract include replacement parts?▾
Yes. The WATCHDOG Remote Support contract includes parts and labor coverage, removing the need to maintain a separate spare-parts inventory for covered failures.
Is this support specific to certain SKUs?▾
Yes. This offering is specific to ICX7150-C08P SKUs and is not transferable to other switch models without modification to the support agreement.
Can I schedule maintenance windows under this contract?▾
Yes. On-site maintenance can be planned to align with your change windows; emergency dispatches are handled per the 24 x 7, 6 Hour response SLA.
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